Why my payment failed?
1.Please pay with Personal Card, our payment system do not support Corporate Card (Bussiness Card).
2.Please complete both your Billing Address and Shipping Address when make the order.
3.Each card can only pay once in 24 hours, so if you want to make the other order, please do it after 24 hours.
4.Our bank needs to make risk control to each order, so if your payment failed, please contact with us for help.
5.We already started accept payment from USA and Canada, but some area such as California and New York was limited to pay by credit card because of our bank payment rule(2033 error), so if you live in California or New York, please pay by Western Union. And we can do some discount if you pay by WU payment.
6.If system saying"please enter your address", please click"Use this Shipping Address" when complete those blanks.
When will I receive my order?
Please allow 2-3 business days for order processing and verification, each parcel can arrive at destination within 7-15 days after being shipped.
If your order has not arrived within the aforementioned guidelines, please contact us and we will do our best to track your order for you.
Can I track my order?
All customers receive a shipping confirmation in our website when their order shipped, you can track it on http://www.17track.net/en/ .